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1)
Characteristics such as age, gender and marital status are known as_______________
- A) Psychographic characteristics
- B) Biographical characteristics
- C) Geographical characteristics
- D) Behavioral characteristics
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2)
Achievements, Honesty, Fairness and Concern for other are related with _________Values
- A) Personal
- B) Work
- C) Instrumental
- D) Terminal
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3)
Which of the following is NOT an important issue relating to goal-setting theory?
- A) Goal specificity
- B) Equity among co-workers
- C) Feedback
- D) Defining the goal
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4)
What sort of goals does Management By Objectives (MBO) emphasize?
- A) Tangible, verifiable and measurable
- B) Achievable, controllable and profitable
- C) Challenging, emotional and constructive
- D) Hierarchical, attainable and effective
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5)
As a manager, one of Ali’s duties is to present awards to outstanding employees within his department. Which Mintzberg managerial role is Ali performing, when he does this?
- A) Leadership role
- B) Monitor role
- C) Figurehead role
- D) Spokesperson role
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6)
Which of the following is NOT one of Hofstede’s five dimensions of national culture?
- A) Power distance
- B) Future orientation
- C) Uncertainty avoidance
- D) Flexibility versus rigidity
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7)
Biological Characteristics included the following EXCEPT:
- A) Marital Status
- B) Gender
- C) Color
- D) Length of service
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8)
Which of the following statements is true?
- A) Older employees have lower rates of avoidable absence than younger workers
- B) Older employees are more likely to quit their job than younger workers
- C) Older employees are perceived to be more flexible than younger workers
- D) Older employees generally have lower productivity than younger workers
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9)
_______________ creates problem for employees when their job requires to display emotions incompatible with their actual feelings
- A) Emotional Labor
- B) Stress
- C) Depression
- D) Anxiety
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10)
Eliminating any reinforcement that is maintaining an unwanted behavior is called:
- A) Extinction
- B) Punishment
- C) Negative reinforcement
- D) Positive reinforcement