English MCQs

Business Communication

Quiz # 2, MCQs

NOTE: Attempt all Questions to see the Result at the bottom of this page.

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  1. 1)

    Minutes, which tell more of the story of what happened and who said what at a meeting are:

    • A) Resolution minutes
    • B) Narrative minutes
    • C) Informal minutes
    • D) Formal minutes

  2. 2)

    In which thing does a speaker do most of sending and a number of listeners do most of the receiving?

    • A) Written tests
    • B) Oral presentation
    • C) Interview
    • D) Group discussion

  3. 3)

    In APA format, if you are directly quoting something in your research paper from another work, you will need to include the author's last name, year of publication, and the ----------------- for the reference.

    • A) author’s birth date
    • B) page number
    • C) name of book
    • D) title pag

  4. 4)

    In buffer paragraph, the point of view of the customer should be:

    • A) Supported
    • B) Opposed
    • C) Neglected
    • D) Rejected

  5. 5)

    Memorandum is used to:

    • A) Inform someone not related to your company.
    • B) Communicate to someone within your own company.
    • C) Communicate to other company
    • D) Communicate to the general public

  6. 6)

    A receiver’s attitude towards a message can determine whether it is:

    • A) Accepted
    • B) Rejected
    • C) Accepted or rejected
    • D) Mixed response

  7. 7)

    A ------------------is a cross between interoffice memo and a formal report.

    • A) memo report
    • B) analytical memo report
    • C) informational memorandum report
    • D) feasibility report

  8. 8)

    A thesis ----------------is a sentence that clearly and concisely indicates the subject of your paper and the main points you will discuss.

    • A) Question
    • B) Statement
    • C) Conclusion
    • D) Quote

  9. 9)

    They are believable. They have faith in the substance of their message. You trust their information and their intentions.
    Match the above statement with one of the followings:

    • A) Perception
    • B) Credibility
    • C) Control
    • D) Congeniality

  10. 10)

    In---------punctuation, no line of heading or inside address is punctuated

    • A) close punctuation
    • B) open punctuation
    • C) standard Punctuation
    • D) long punctuation