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English MCQs

Business Communication

Quiz # 4, MCQs





NOTE: Attempt all Questions to see the Result at the bottom of this page.



The Timer has started 10:00



  1. 1)

    Letters refusing orders call for the indirect plan or the---------------- approach.


    • A) Sandwich
    • B) Burger
    • C) Neutral
    • D) Negative

  2. 2)

    Circular letters are used:


    • A) To send information to a group of company.
    • B) To send the same information to a number of people.
    • C) To communicate other company
    • D) To send information inside of a company

  3. 3)

    --------------- is a group of people who are appointed to solve a specific problem.


    • A) A standing committee
    • B) A committee
    • C) A task force
    • D) A help desk

  4. 4)

    What is the purpose of writing a follow-up letter to an organization?


    • A) To show your interest in working for the organization.
    • B) To decline the offer of the organization.
    • C) To ask for information.
    • D) To represent organization’s attitude

  5. 5)

    How can both parties be unable to collaborate and walk away from the negotiation dissatisfied?


    • A) Win-lose strateg
    • B) Lose-win strategy
    • C) Lose-Lose strategy
    • D) Win-win strategy

  6. 6)

    Laughing, crying, sighing, yawning, clearing the throat, groaning, yelling, whispering etc. show which one of the aspects


    • A) Vocal characterizers
    • B) Vocal Qualifiers
    • C) Vocal Segregates
    • D) Vocal intensifier

  7. 7)

    ----------------------emphasizes studies that are experimental in nature, emphasizes measurement, and search for relationships


    • A) Research method
    • B) Quantitative perspective
    • C) Qualitative perspective
    • D) Normal perspective

  8. 8)

    It has been in use since 1950. It uses full–block form and open punctuation. No salutation or complimentary close is used. Reader’s name is used in the first and last sentences. Subject and writer’s name are typed in capitals.
    Match the above with one of the followings:


    • A) The Block-form / Modified – Block
    • B) Full-Block
    • C) The Semi-Block
    • D) AMS (Administrative Management Society)

  9. 9)

    For writing a successful resume, which attitude is better to adopt?


    • A) We
    • B) You
    • C) He\She
    • D) All third persons

  10. 10)

    What is the purpose of writing a follow-up letter to an organization?


    • A) To show your interest in working for the organization.
    • B) To decline the offer of the organization.
    • C) To ask for information.
    • D) To represent organization’s attitude