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1)
Which one of the following statement defines situational context of interpersonal communication?
- A) It concerns your reactions to the other person.
- B) It deals with the psycho-social "where" you are communicating.
- C) It is who you are and what you bring to interaction.
- D) It deals with the physical "where" you are communicating.
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2)
The word 'communication' is derived from a Latin word ‘communico’, which means:
- A) To share
- B) To respond
- C) To give
- D) To tell
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3)
Which of the following barriers are most often the hardest to identify and reduce or eliminate?
- A) Physical barriers
- B) Listener barriers
- C) Sender barriers
- D) None of above
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4)
Thesis statement is a _________________of your speech.
- A) Core idea or bottom line
- B) End of the speech
- C) Body
- D) Indirect statement
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5)
Which of the following statement has biased language?
- A) Most Germans are direct in their communication.
- B) Jews generally make good businesspeople.
- C) Some Japanese businesspeople cannot speak English.
- D) Older people generally have lower energy levels.
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6)
Poor retention either on the part of the sender or on the part of the receiver can create problems or lead to______________.
- A) Misunderstanding
- B) Hatred
- C) Understanding
- D) Generousity
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7)
Which of the following is the first step in order to overcome communication barriers?
- A) To recognize the most common barriers and then, understand their negative impact on communication
- B) To recognize the most common barriers and then, find the positive aspects
- C) To find the rare barriers and understand their negative impact
- D) All of the given options
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8)
Which type of communication it would be when subordinate update their superior by telling them about problems at the workplace?
- A) Upward
- B) Horizontal
- C) Downward
- D) Group
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9)
Audience information such as age, gender, education, and socioeconomic status falls into a category known as
- A) Profiling
- B) Demographics
- C) Topoi
- D) MYGLO
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10)
Mediated communication occurs through:
- A) Letters, reports, forms and interoffice memoranda
- B) Letters, newspapers and radio
- C) Newspapers, books and TV
- D) TV, radio and wall chalking